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Don't candy coat it
Well, hooray. Frango mints are coming back to Chicago.
But, c'mon, do you care? I don't. Is the candy -- so closely tied to the Marshall Field's legacy and Chicago history, but manufactured in Pennsylvania since 1999 -- really that big of a deal anymore? Sure, the extra jobs the announcement portends are great. But Frango without Marshall Field's? Sort of like a bad sitcom spinoff. (Any "Joey" fans in the house?)
Well, do you think Frango is still relevant in a town that's now home to amazing boutique chocolatiers like Vosges and Coco Rouge, both of which have refined chocolate making into an art form? Frankly, if I wanted to show off what this town had to offer, I think I'd rather treat my out-of-towners to a box of ginger-wasabi Vosges truffles than bore them with yet another box of Frangos.
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~Kt
Is it just me or has anyone noticed the decline in Vosges quality of service over the years? I remember when they first opened and the service was excellent. These days, you cannot even get them to pick up the phone if you want to place an order or ask a question. And when you go to the store, it is like they do not care if you give them your business or not. I stopped going to Vosges after being a loyal customer for 3 years. I now go to Coco Rouge, their service and chocolate are awesome. Katrina needs to revamp her employees' customer service.